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No Pass Guarantee Policy

At Cigma Medical Coding Academy, we are committed to delivering exceptional training and continuous support for all our certification programs, including Medical Coding, Medical Billing, Home Health Coding, Medical Coding Auditing, and Health Information Management (HIM).

However, it is important to clarify that:

  • Cigma does not offer a pass guarantee for any certification exams conducted by external boards such as AAPC, AHIMA, or other recognized certifying authorities.
  • Examination results depend entirely on the individual’s performance, preparation, and understanding of the content, as evaluated by the respective certifying bodies.
  • Any re-examination or retake fees must be borne solely by the candidate.
Our Commitment

While we do not guarantee exam outcomes, we assure the following:

  • We provide comprehensive, up-to-date, and board-aligned training resources to help you prepare confidently for the exam.
  • We offer continued support and additional training sessions if needed, until you clear the exam.
  • With over 10 years of expertise and trusted partnerships with employers, we ensure all resources and learning materials are relevant, industry-specific, and exam-oriented.
  • Our faculty remains available to address your queries, conduct mock exams, and provide personal guidance throughout your exam preparation journey.

This policy reflects our dedication to your success, while maintaining transparency in expectations related to third-party certification exams.