At Cigma Medical Coding Academy, we are committed to delivering exceptional training and
continuous support for all our certification programs, including Medical Coding, Medical
Billing, Home Health Coding, Medical Coding Auditing, and Health Information Management
(HIM).
However, it is important to clarify that:
- Cigma does not offer a pass guarantee for any certification exams conducted by
external boards such as AAPC, AHIMA, or other recognized certifying authorities.
- Examination results depend entirely on the individual’s performance,
preparation,
and understanding of the content, as evaluated by the respective certifying
bodies.
- Any re-examination or retake fees must be borne solely by the candidate.
Our Commitment
While we do not guarantee exam outcomes, we assure the following:
- We provide comprehensive, up-to-date, and board-aligned training resources to
help
you prepare confidently for the exam.
- We offer continued support and additional training sessions if needed, until you
clear the exam.
- With over 10 years of expertise and trusted partnerships with employers, we
ensure
all resources and learning materials are relevant, industry-specific, and
exam-oriented.
- Our faculty remains available to address your queries, conduct mock exams, and
provide personal guidance throughout your exam preparation journey.
This policy reflects our dedication to your success, while maintaining transparency
in
expectations related to third-party certification exams.